Intake and Admission Process

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Georgetown Behavioral Health Institute Assessment and Referral Department works to ensure that the admission process flows as well as possible for our patients and their families. Equally important is helping potential patients and their families to feel comfortable and knowledgeable about the hospitalization process.

If you are seeking care for yourself, a loved one, or a professional client, please give one of our assessment and referral clinicians a call at (512) 819-1154 to take a step toward healing.


What is an assessment?

At Georgetown Behavioral Health Institute, our goal during the assessment process is for everyone to feel comfortable and informed. A licensed Assessment & Referral Clinician will ask about current concerns as well as past medical and psychiatric history. If applicable, any drug and/or alcohol abuse will be addressed. An assessment allows us to efficiently and effectively evaluate current symptoms so that we may identify a program and services which best meet the needs. A family member or friend may be present during the assessment process, as this may be helpful for assistance and support.

This assessment is not a psychiatric evaluation. Rather, it is to determine whether a hospital stay or some other type of service would be beneficial. Once the assessment is complete, our Assessment & Referral clinician will discuss the recommendation and then make a determination about treatment options.

How do I schedule an assessment?

An Assessment and Referral professional can be reached at 512-819-1154. The clinician will take your call, ask a series of questions, and determine if a face-to-face assessment is the appropriate next step. Our goal is to schedule the assessment as soon as possible, and same day assessments are available. You can also schedule assessments for Outpatient Services here on Calendly.

When do I schedule an assessment?

If you are having difficulty at school, work or home due to mental health or substance abuse issues such as

  • Suicidal/homicidal thoughts
  • Self-harm behaviors
  • Aggressive/threatening/assaultive behaviors
  • Depression
  • Drug/Alcohol abuse
  • Bipolar Disorder
  • Hearing voices/seeing things others can’t hear or see
  • Schizophrenia
  • Post-Traumatic Stress Disorder
  • Anxiety/Panic

Or any other concerning behaviors, please call 512-819-1154.

How long do assessments take?

The time frame for an assessment varies, depending on the unique situation. In most situations, an assessment should take 30-45 minutes. If it is determined that hospitalization is the best course of treatment, two hours or less for the admission process should be expected.

Insurance and Payments

Georgetown Behavioral Health Institute contracts with a variety of third-party providers. For more information about managed care agreements or other financial arrangements, please call our assessment and referral department at 512-819-1154.

We accept Medicare, Medicaid & Managed Medicaid, Tricare as well as most major insurances.

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Planning for your Stay

It is our goal to provide you with the highest quality healthcare. In order to do so, we have established some important guidelines to prepare for your stay.

  • Please bring all prescription medications/herbal supplements with you or the contact information for your pharmacy.
  • Please bring no more than 5 days worth of casual clothing for your inpatient stay. We have a no-cost laundry room onsite.
  • It is requested that you bring all clothing items in 1 suitcase.
  • Please notify hospital of sleep-related needs, such as C-PAP, oxygen, elevation of the head of the bed, egg crate or air mattress, incontinence supplies, etc., before admission.
  • Please bring guardianship/custody/foster care placement paperwork, if applicable.

Items Not Allowed in Inpatient Areas

For the safety of our patients and staff, the following items are not permitted on the inpatient areas at Georgetown Behavioral Health Institute:

  • Electronic items (cell phones, IPODS, video games)
  • Jewelry (wedding rings are allowed)
  • Purses and wallets
  • Any glass & metal objects (including underwire bras)
  • Scarves, belts, shoe strings, and draw-strings
  • Flammable items (matches, lighters etc.)
  • Drugs & alcohol
  • Mouthwash, hairspray, nail polish remover, aerosol sprays (Basic toiletries will be provided by the facility.)
  • Stuffed animals, blankets and pillows from home, and hoodie sweatshirts
  • Clothing items with a negative/offensive message or revealing clothing

A more detailed list is available at the reception desk or the Assessment and Referral department. If there are any questions about the appropriate items to pack, please call the Assessment and Referral department at 512-819-1154.

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